The modbus protocol gives access to advanced ups features on newer upses that previously only supported. For usb communications, the cable must be usb if certified. Using apc backups xs1500 apc and powerchute on windows. The drivers should load automatically once the apc ups has been connected to the computer using the proper usb cable. Powerchute business edition software provides ups management, graceful shutdown and innovative energy management capabilities.
I have an apc ups 620 and a windows server 2012 r2 non virtual server. Switching from hid usb drivers to apc usb ups drivers on. Apc parallel to usb cable driver for mac add to watch list. For usb communications, the cable must be usbif certified. Choosing the db9 or rj45 port some ups devices have both the db9 and rj45 port types e. Konnectit replacement apc smart ups usb cable ap9827 9400127b 6 ft with molded strain relief boot kupsusb06sb apc usb cable ap9827,black amazonbasics usb 2. The sole purpose of using an obscure network cable to supply a usb feed seems to be to prevent you from using anything but apcs proprietary cable. All of this is facilitated through the usb connection so that powerchute running in windows can assess the state of the ups battery. Yes, i have the usb connected to the server and the rj45 connected to the apc c1500. This software must be installed on each computer that is directly attached to one of. Verifying apc ups windows usb device drivers are properly. Use windows native battery device to shutdown the hyperv server in the event of power failure.
Ups mapped into vm vm had usb controller and ups usb device mapped into it powerchute configured to execute script fox example. I remember there being a problem with the driver for my system windows 10 in that case. The ups is connected to the computer with the apc provided r45 to usb cable. Designed specifically to enhance the features that matter most to you, including more runtime, more battery backup outlets, and a usb port for charging convenience. I have tried the usb btype port on the back of the apc to the server usb as well and still could not see the unit. Ensure that the usb cable connected to the ups is the last cable in the chain downstream. Tutorial for verifying the proper installation of usb drivers in microsoft windows for apc backups or smartups communication with powerchute personal edition or powerchute business edition. Jul 16, 2008 i have an apc 0va ups and it has automatic shutdown features that can be accessed through there powerchute program they have via a single usb cable that plugs into the ups. If you have an apc ups connected to your server via serial or usb cable, we recommend using the powerchute business edition software provided and supported by apc installation.
Best method of connecting apc ups to hyperv serialusb vs. Apc powerchute software cant find my ups anandtech. It keeps the computer up during short spikes and dropouts. Make sure that all other usb devices upstream from your apc ups have communication. If you have an existing version of powerchute other than v3. Turns out the apc backups xs 1500 is not supported by apc on windows 2008r2, you must buy the smart series. What dya know i found it in our server room sitting i a box amongst other bits. Do not connect your ups to the server with more than one communications cable at once e.
With the powerchute software, i am able to manage my power use. The best feature i like the most is the ability to set a master device in this case my cpu, and when ii goes into sleep mode, my apc shuts off the power to my other devices, saving me money. I loaded the powerchute pc software today and this cable works perfectly. Make sure that the usb port is enabled in your computer bios. You should see a dmesg log message like the following. Troubleshooting no communication between ups and powerchute business edition.
Our other 15 or so smartups devices have a usb interface as opposed to a serial interface and work fine with said agent. Make sure that the usb controller you add to the vm matches the actual, physical usb controller the apc device is connected to, i. The server and the ups are connected with genuine apc serial signaling cable. Switching off the ups after the script has run may not be supported via usb and powerchute business edition. I have tried all the usb ports i have and have tried both apcs software as well software from another company and both show they cant communicate with my ups and to make sure ive connected to a usb port. Best method of connecting apc ups to hyperv serialusb. The location of the label as well as letter and number sequences will vary by model and product type. Jun 18, 2012 i boot the computer, plugged in the ups usb cable and it report 90% then 95% then 99, then 100%. This requires the usb connection, using the special 2ended usb cable provided by apc and which has an extrawide plastic usb connector for the usb end, and a standard usb connector for the computer end. Nov 23, 2015 apc backups pro 1500 usb not recognized i just upgraded to windows 10 and it doesnt recognize that my ups is connected via usb. Should work with apc powerchute or apcupsd ups server for linux this pinout is associated with 84 compatible devices or models.
I installed the apc powerchute software but the program cant finish because it cant find the ups. You will see the following entry in varlogmessages. Awardwinning smartups towers are ideal for protecting business critical fileservers intel and unix based, minicomputers, network switches and hubs, point of sale, retail, bank back office and atms. Im not sure what to look for in device manager, but there is an unknown device listed under in the universal serial bus controllers tab. Usb is connected to computer and ethernet plug is connected to ups. Tutorial for switching from default hid usb battery drivers to apc usb ups drivers to enable communication to powerchute personal edition. Solved apc usb to rj45 issues ups forum spiceworks. Powerchute over usbserial and apcupsd over serial was used for testto make sure if things work fine apcupsd over usb is my goal and what does not work for me. How to restore apc powerchute device drivers on windows. Should work with apc powerchute or apcupsdups server for linux. Without installing any software the apc is not recognized as a device in the device manager. I have an apc 0va ups and it has automatic shutdown features that can be accessed through there powerchute program they have via. Thus, you need to convert the db9 serial connection on the back of the ups to usb. Designed for exceptional usability, it provides firsttime users with optimal pc power protection based on apc industryleading power management expertise.
Jun 20, 2016 i changed the com port assigned to the usb on my laptop to com1 to try and get apc s powerchute personal ed pcpeinstaller. Last year we bought an apc sc smartups which shipped with a serial to usb cable part no. Apc backups 600va ups battery backup be600m1 dell usa. Mismatches seem to cause odd problems in the linux usb device driver. Powerchute business edition v10 schneider electric. Powerchute power management software connect the apc backups br1500 to your computer via the usb port, and install the powerchute personal edition power management software your system is now worryfree from power outage. If you are installing or upgrading powerchute business edition with no ups attached, and you are asked to manually choose either a db9 or an rj45 port. You should see a driver called american power conversion usb ups. I boot the computer, plugged in the ups usb cable and it report 90% then 95% then 99, then 100%.
Apc usbserial controller driver for windows csaba toth 3 it is capable of reading and writing data at great speeds and this makes it the industries high performer. Ups management, graceful shutdown, and energy management software for servers and workstations using dedicated serial or usb connections. Powerchute business edition has detected the following event. Powerchute business edition enables you to simultaneously monitor up to 25 upss protecting servers or workstations. I had resigned myself to making up special cable when i found a link to this item. Rated 5 out of 5 by joeva63 from br1500g apc power saving backups pro 1500 i love my new apc. In the event of an extended power outage graceful unattended shutdown ensures no information is lost and time to recovery is minimized. Solved ups setup on usb portstty and via ap9716 network. No applications are closed and no application data is saved. Powerchute business edition powerchute personal edition environment. The model number is not on the front of the unit, but can be found on a sticker on either the bottom or rear of your product. Go to the windows control panel administrative tools computer management.
Vmware esxi shutdown triggered by apc ups connected via usb. Apc smart ups serial connection on windows server 2012 r2. Serial and usb cable, as it may lead to unexpected shutdown behavior. Feb 14, 2017 yes, i have the usb connected to the server and the rj45 connected to the apc c1500. Plus no cd came with the ups the only part number on the cable is 9400272. You can connect your ups to a server using the communications cable that is included in. The apc backups be600m1 provides instant battery power to your critical electronics when the power goes out, keeping you connected and available both personally and professionally. From the device manager select human interface devices hid.
The usb drivers for communications between apc ups and windows os are preinstalled in the windows os. If an upstream device is not communicating, any device downstream possibly may not communicate either. I changed the com port assigned to the usb on my laptop to com1 to try and get apcs powerchute personal ed pcpeinstaller. If you are using usb communications, make sure that the usb cable that. How to connect an apc backups unit to a qnap device. Apc products support ups, pdu, powerchute downloads, etc. Seller assumes all responsibility for this listing. However, that aside, the cable i have bought does work when i plug it into a computer with redhat installed on it, and the smart ups powerchute software, the reason all the other db9 to usb cables dont work is because the apc designed 232 cable has the tx pin. Jun 20, 2018 apc parallel to usb cable driver for mac add to watch list. Best method of connecting apc ups to hyperv serialusb vs network. Compatible with most apc upss that have a db9 serial port. Serial cable from ups connected via a serial to usb adapter to server. Plug it in and its detected right, but no driver can be found, and theres nothing on the apc website for it either that i can see. Would it be possible for you or anyone else to provide me with the apcupsd.
After building a properly configured kernel, reboot into that kernel and plug in your ups usb cable. Shop newegg for fast and free shipping on apc usb cables with the best prices and awardwinning customer service. Esxi host shutdown with apc ups connected via usb phy2vir. Performance power protection for servers and networks. Powerchute over usb serial and apcupsd over serial was used for testto make sure if things work fine apcupsd over usb is my goal and what does not work for me. The intelligent powerchute power management software automatically saves and closes your open files and then shuts down. Dec 11, 2017 tutorial for switching from default hid usb battery drivers to apc usb ups drivers to enable communication to powerchute personal edition for backups or powerchute business edition software for. Not sure if a serial to usb converter just works natively or whether it needs some sort of driver installed. Apc powerchute software cant find my ups anandtech forums.
The apc ups cable must be connected to the usb port of your computer. The os shutdown performed by this application is an emergency shutdown. Apc backups pro 1500 usb not recognized microsoft community. This release also adds digital signatures on the windows usb driver and the windows installer package which should make installation on recent versions of windows easier.
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